The Membership Built for Growth.
Get the ongoing support, training, and expertise your business needs — without the cost of hiring. Choose a plan that works for your budget and your business.
Find the Right Plan for Your Business.
Get started with foundational support. Includes 4x one-hour consulting sessions, a tick for Simpro Tips, Tricks and Update Sessions, plus access to all live webinars.
Ideal for businesses that want a helping hand with their Simpro throughout the year. Regular check-ins, quarterly health checks, and access to our resource library and live seminars ensure your system stays on track and your team is getting the most out of it.
Perfect for businesses wanting more regular interaction and hands-on support. Includes bi-annual comprehensive health checks, regular Simpro system updates, and more frequent consulting sessions to keep your system operating efficiently and accurately.
Our most comprehensive membership, designed for businesses that want Platinum Consultants as an ongoing partner in their Simpro journey. Quarterly comprehensive health checks, a monthly consulting session, regular catalogue price file updates, and 15 minutes of weekly access to a senior consultant keep your system accurate, up to date, and working hard for your business all year round.
Membership Tiers.
Choose the perfect plan for your business needs.
| Features | Bronze |
Silver |
Gold |
Platinum |
|---|---|---|---|---|
| Sign-Up Bonuses | ||||
| Simpro Comprehensive Health Check Report (Annual Sign-Up Bonus) | ✕ | ✓ | ✓ | ✓ |
| BI Dashboard — 4 Reports (Annual Sign-Up Bonus) | ✕ | ✓ | ✓ | ✓ |
| Resources & Content | ||||
| Monthly Newsletter | 12 | 12 | 12 | 12 |
| Basic Health Check Report | 1 | 4 | 10 | 8 |
| Access to our Simpro Excellence Academy | ✓ | ✓ | ✓ | ✓ |
| Training & Webinars | ||||
| Simpro Tips, Tricks & Updates Sessions | ✓ | ✓ | ✓ | ✓ |
| Access to All Live Webinars | ✓ | ✓ | ✓ | ✓ |
| Consulting Sessions | ||||
| 1-Hour Consulting Session | 4 | 6 | 8 | 6 |
| Half-Day Consulting Session | ✕ | 2 | 4 | 6 |
| Technical Services | ||||
| Catalogue Clean-Up | ✕ | 1 | 1 | 2 |
| Supplier Catalogue Price File Imports | ✕ | 2 | 8 | 20 |
| Data Cleanse | ✕ | ✕ | 1 | 1 |
| Events & Discounts | ||||
| Tickets to Annual Tips & Tricks Live Event | ✕ | 1 | 2 | 4 |
| Discount on Additional Training | ✕ | ✕ | 5% | 10% |
| Premium Services | ||||
| Full Health Check Report | ✕ | ✕ | 2 | 4 |
| Weekly Support from Senior Consultants (15 Minutes) | ✕ | ✕ | ✕ | ✓ |
| Pricing | ||||
| Monthly Price (Ex GST) | $249 / mo | $399 / mo | $599 / mo | $799 / mo |
| Annual Price (Ex GST) | $2,388 / yr ($199/mo) | $4,188 / yr ($349/mo) | $6,588 / yr ($549/mo) | $8,988 / yr ($749/mo) |
| Sign-Up Fee | $399 (monthly only) | $299 | $199 | $99 |
* Monthly subscriptions: Your benefits will be released to you at even intervals throughout the year.
Frequently Asked Questions.
The Simpro Excellence Academy is our exclusive online resource library available to all Platinum Edge members. It includes training materials, how-to guides, templates, best practice documents, and recorded webinars — all built specifically for Simpro users in field service businesses. Whether you are in electrical, plumbing, HVAC, fire protection, or any other trade, the Academy is designed so that every Simpro user can find practical value regardless of their industry or experience level.
A Health Check is a deep dive into your Simpro system to identify what is working well and where there is room for improvement. Our consultants review your setup and produce a detailed report covering your data quality, configuration, job management, workflows, and more — along with clear, prioritised recommendations to help you get more out of the platform.
Depending on your membership tier you will receive either a Basic or Comprehensive Health Check — with higher tiers receiving more frequent and more detailed reports. Learn more about our Health Checks →
When you upgrade your plan your inclusions will be updated to reflect your new tier. Our team will be in touch to discuss the transition and ensure everything is set up correctly for you.
Your inclusions reset on your membership anniversary date each year. For monthly members, inclusions are released at even intervals throughout the year rather than all at once.
Yes — the Platinum Edge membership is designed for businesses that are already using Simpro. If you are not yet on Simpro and would like to find out more, you can book a Simpro demo here and our team will walk you through what the platform can do for your business.